Privacy policy

 

Last updated: August 2026

At Easestride, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and disclose it.

This Privacy Policy explains how Easestride LLC (“Easestride,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit, interact with, or make a purchase through the Easestride website.

Our store is intended primarily for customers in the United States, and we currently only deliver orders within the United States.

1. Information We Collect

Depending on how you interact with our website, we may collect personal information such as:

  • Your name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment and transaction information

  • Order and purchase history

  • Customer service communications

  • Device and browser information

  • IP address

  • Cookie and tracking information

  • Information about how you browse and interact with our website

  • Marketing and communication preferences

We may collect this information when you:

  • Visit or browse our website

  • Create or update an account, if available

  • Place or attempt to place an order

  • Subscribe to email or SMS marketing

  • Contact customer support

  • Participate in promotions, surveys, or other activities

  • Interact with our advertisements or marketing communications

Some information may also be collected automatically through cookies, pixels, analytics tools, and similar technologies.

2. How We Use Your Information

We may use personal information to:

  • Process, fulfill, and manage your orders

  • Process payments

  • Provide customer service and respond to inquiries

  • Send order confirmations, shipping updates, and other transactional communications

  • Manage returns, refunds, replacements, and exchanges

  • Operate, maintain, and improve our website

  • Understand how visitors use our website

  • Detect, investigate, and prevent fraud or unauthorized activity

  • Protect the security of our website, customers, and business

  • Personalize your shopping experience

  • Measure the effectiveness of advertising and marketing

  • Provide personalized or targeted advertising where permitted

  • Send promotional emails and SMS messages when you have opted in

  • Comply with applicable legal, regulatory, and business obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to help our website function properly, understand website activity, and improve your shopping experience.

Cookies and similar technologies may be used to:

  • Remember items in your shopping cart

  • Maintain website functionality

  • Save your preferences

  • Understand website traffic and performance

  • Analyze how customers use our website

  • Measure advertising performance

  • Personalize marketing and advertising

  • Help prevent fraud and improve security

Our website may also use cookies or similar technologies to identify products placed in your shopping cart, including when a cart has been abandoned. Where you have provided appropriate consent, this information may be used to send cart reminder messages by email or SMS.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website.

Where required by applicable law, we may also provide additional cookie or privacy preference controls.

4. Email & SMS Marketing

If you choose to subscribe to Easestride marketing communications, we may send you messages relating to:

  • Promotions and sales

  • New products

  • Special offers

  • Cart reminders

  • Product information

  • Educational content

  • Other Easestride news and updates

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

You can opt out of promotional SMS messages at any time by replying STOP to a marketing text message or by contacting us.

Your consent to receive marketing emails or SMS messages is not a condition of purchasing from Easestride.

Message and data rates may apply to SMS communications depending on your mobile carrier and service plan.

5. How We Disclose Personal Information

We may disclose personal information to trusted third parties that help us operate our business and provide services to you.

These may include:

  • Shopify and other website or e-commerce service providers

  • Payment processors

  • Shipping and delivery carriers

  • Customer service providers

  • Email and SMS communication platforms

  • Fraud prevention and security providers

  • Analytics providers

  • Advertising and marketing partners

  • Professional advisers and service providers where necessary

  • Government authorities or other parties when required by law

These service providers may process personal information only as necessary to perform services for us or as otherwise permitted by applicable law and their respective agreements with us.

We may also disclose information where reasonably necessary to protect our legal rights, prevent fraud, comply with legal obligations, or respond to lawful requests from government authorities.

Sale or Sharing of Personal Information

Easestride does not sell personal information in exchange for money.

However, certain disclosures of information to advertising, analytics, or marketing partners may be considered a “sale,” “sharing,” or use for “targeted advertising” under certain U.S. state privacy laws, even where no money is exchanged.

Where applicable law provides you with the right to opt out of these activities, you may exercise that right by contacting us at:

support@easestridesocks.com

We will process applicable privacy requests in accordance with applicable law.

SMS Consent Information

Text messaging originator opt-in information and consent will not be sold or shared with third parties for their own marketing purposes.

We may disclose this information to service providers, carriers, aggregators, and other parties only as necessary to provide and operate our SMS messaging services.

6. Payments

Payments made through the Easestride website are processed by third-party payment providers available through our checkout platform.

These providers may include services such as Shopify Payments, PayPal, or other authorized payment processors, depending on the payment methods available at checkout.

Easestride does not directly store your full payment card number on our own servers.

Payment providers process payment information according to their own privacy and security practices.

7. Advertising & Analytics

We may use third-party advertising and analytics services to understand website activity, improve our services, measure advertising performance, and provide more relevant marketing.

These services may include:

  • Google Analytics

  • Google Ads

  • Meta Pixel and Meta advertising services

  • Klaviyo

  • Shopify analytics

  • Other similar advertising or analytics technologies

These providers may use cookies, pixels, device identifiers, and similar technologies to collect information about your interactions with our website and advertisements.

Depending on applicable law, you may have the right to opt out of certain targeted advertising, sale, or sharing of personal information.

You may also be able to manage advertising preferences through your browser, device, advertising platform, or website privacy settings.

8. Your Privacy Rights

Depending on the state in which you live and whether the applicable privacy law applies to Easestride, you may have certain rights relating to your personal information.

These rights may include the right to:

  • Confirm whether we process your personal information

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request a portable copy of certain personal information

  • Opt out of certain targeted advertising

  • Opt out of the sale or sharing of personal information where applicable

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

  • Appeal certain decisions regarding a privacy request, where provided by law

  • Exercise applicable privacy rights without unlawful discrimination

These rights are subject to applicable laws, exceptions, and verification requirements.

To submit a privacy request, please contact:

support@easestridesocks.com

Please include enough information for us to understand and verify your request.

We may need to verify your identity before completing certain requests in order to help protect your personal information.

If we deny a request and applicable law gives you the right to appeal our decision, you may submit an appeal by replying to our decision email or contacting us at the email address above and stating that you wish to appeal the decision.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Provide and manage our services

  • Process and maintain transaction records

  • Provide customer support

  • Maintain appropriate business and financial records

  • Prevent fraud and protect security

  • Resolve disputes

  • Enforce agreements

  • Comply with applicable legal, tax, accounting, and regulatory requirements

Retention periods may vary depending on the type of information and the purpose for which it is used.

When personal information is no longer reasonably necessary, we may delete, destroy, or anonymize it in accordance with applicable legal and business requirements.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

Our website uses secure technologies, including encryption such as SSL/TLS, where appropriate.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

You are responsible for keeping any account credentials, passwords, and devices you use to access our website secure.

11. Children's Privacy

The Easestride website is intended for a general audience and is not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate authorization or consent where required by law.

If you believe that a child under 13 has provided us with personal information, please contact us at support@easestridesocks.com so that we can review the matter and take appropriate action.

12. Third-Party Links

Our website may contain links to websites, platforms, or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party service you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, services, or applicable legal and regulatory requirements.

When we make changes, we will publish the updated Privacy Policy on this page.

The “Last updated” date at the top of this Privacy Policy will be revised when appropriate.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an applicable privacy right, please contact us:

Store: Easestride
Company: Easestride LLC

Business Address:
5829 Forest Ridge Lane
Round Rock, TX 78681
United States

Email: support@easestridesocks.com

Business Hours:
Monday to Friday
9:00 AM to 9:00 PM